Verizon Fios internet outages are being reported by millions of consumers on the US East Coast. The reports began to come in early Tuesday AM (local time), according to Down Detector. Users are primarily experiencing problems in Boston, New York, and Washington, according to the US heat map. From Richmond and Virginia to Philadelphia and Pennsylvania, the region spans almost 300 miles or 500 kilometers. With its LTE network, Verizon has one of the biggest cellular networks in the US, reaching 70% of the nation.
Several users started posting about the outage on X (formerly Twitter).
“Verizon has all of us night owls and insomniacs in a tizzy because there’s an apparent outage, nationwide. It’s definitely here in DC, MD, and I believe Virginia,” commented one user. “This verizon internet outage seems unusual. Annoying also,” said another.
“Huge internet outage for Verizon happening overnight. It’s already been out over two hours,” said a third user.
Responding to one of the users, Verizon said, “There is either an outage or network maintenance impacting your area. We don’t have full details just yet. Our apologies for any inconvenience this is causing. We’re trying to get all the information from our network team so we can provide you all an update.”
Reports of the outages spiked between midnight and 2 am EST, with the network receiving thousands of complaints during this time, according to Down Detector.
Ninety per cent of these complaints relate to the internet services, nine per cent were described as “total blackout” while one per cent affected TV streaming.
Verizon Fios is a fiber-optic internet, TV, and phone service provided by the company.
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Source: NDTV