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NCGG to Conduct Capacity Building Programs for Civil Servants of Mauritius

Dr. S. Jaishankar, India’s External Affairs Minister (EAM), paid an official visit to the Republic of Mauritius on July 16-17, 2024.

During his visit, EAM recommended that capacity-building programs for Mauritius Civil Service Officers be held at the National Centre for Good Governance. On August 6, 2024, the Department of Administrative Reforms and Public Grievances (DARPG) and the Ministry of Public Service of the Republic of Mauritius conducted a bilateral meeting to discuss this proposal.

Shri V. Srinivas, Secretary DARPG, headed the Indian team, while Secretary Public Service Mr. K. Conhye led the Mauritius delegation. Senior officials from both sides attended the conference and agreed to increase collaboration in personnel management and governance.

During the meeting, the contours of collaboration in personnel administration, governance, and capacity building programs for Mauritius Civil Service officers at NCGG were discussed. The areas of collaboration include sharing good governance practices, exchanging information in personnel management and governance, and organizing capacity building programs for Mauritius Civil Service officers.

The Indian side showcased the strides made by the Government of India in implementing the policy of “Maximum Governance-Minimum Government” through various initiatives such as CPGRAMS reforms, benchmarking e-Services using the National e-Services Delivery Assessment, recognizing meritocracy through the Prime Minister’s Awards for Excellence in Public Administration, digital transformation of institutions, and digital empowerment of citizens.

Discussions focused on the capacity building needs of the Mauritius civil service and highlighted the strengths of NCGG as one of India’s largest capacity building institutions for international civil servants. The Mauritius side expressed interest in utilizing AI/ML in grievance redressal through CPGRAMS.

A senior-level delegation from Mauritius is expected to visit India in September 2024 to further the collaboration.

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