In a bid to address the concerns raised by commuters, the Karnataka State Road Transport Corporation (KSRTC) swiftly responded to complaints regarding the acceptance of recently withdrawn ₹2,000 notes. The corporation released a statement affirming that no official directive was issued to reject the said currency denomination. It was clarified that a temporary order by the Hosakote Depot, which briefly restricted the acceptance of ₹2,000 notes, was promptly rescinded.
Following reports of certain conductors allegedly refusing the newly discontinued ₹2,000 notes, the KSRTC acted swiftly to rectify any confusion surrounding the matter. In an effort to provide clarity and ensure seamless transactions for passengers, the corporation promptly released an official statement addressing the issue. The statement categorically stated that no official communication or directive had been issued to refuse the aforementioned currency denomination on Karnataka buses.
The temporary order, originating from the Hosakote Depot, had unfortunately caused some ambiguity, resulting in reported instances of commuters encountering challenges while attempting to use ₹2,000 notes for their fare payments. However, the KSRTC was quick to rectify the situation, recognizing the inconvenience caused to passengers, and subsequently withdrawing the temporary order.
The corporation’s commitment to customer satisfaction and efficient service delivery prompted this swift response, underscoring its dedication to providing a seamless and hassle-free experience for passengers. The clarification not only reassures commuters but also reinforces the transparency and responsiveness of the KSRTC.
With the temporary order now rescinded, passengers can rest assured that their ₹2,000 notes will be accepted without hesitation or inconvenience. The KSRTC encourages passengers to utilize the currency denomination while availing themselves of its services, ensuring a smooth and convenient journey across Karnataka’s extensive road network.
As the KSRTC addresses this misunderstanding, it reaffirms its commitment to customer-centric operations, striving to provide a positive and comfortable travel experience for all passengers. The corporation recognizes the importance of promptly resolving issues and upholding transparency in its communication to maintain the trust of its valued commuters.